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Borrower replies with AI summaries and a clear next step.

Mei Chen

RBCOpted out

AI summary

Rules · medium

They asked to stop outreach — update consent before any send. Latest: "Not now — we're travelling until October. Please unsubscribe from reminders."

Opted outFrustrated

Suggested next step

Mark opt-out on the consent ledger, stop sequences, and send one confirmation only if policy requires.

Messages · 2

Youemail2026-09-08, 11:00:00 a.m.
Renewal check-in
Hi Mei — your maturity is coming up. Want me to run options?
Borroweremail2026-09-09, 8:05:00 a.m.
Re: Renewal check-in
Not now — we're travelling until October. Please unsubscribe from reminders.